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LCO Child Support Commonly Asked Questions
LCO Child Support Services | April 19, 2019
Tags: Child Support Portal | LCO Child Support Services

How to Access the LCO Child Support Portal

Due to COVID-19 our office is temporarily closed to the public. We are still providing services by phone and email.  For assistance registering in the portal contact us at (715)319-5916 and press 7, or email us at [email protected] please include your name & phone number with your request.

The LCO Child Support portal provides a variety of benefits for anyone participating in the LCO Child Support Program
The LCO Child Support Portal is a self-service portal to provide information to both support recipients and payers.  This is a system which provides you with your specific case details.

Benefits of the LCO Child Support Portal

The Child Support Portal provides you with information on your case(s) & payment information:
  • Case Summary including Case Worker Details
  • Your Obligation Details with payment due date
  • Past payment information
  • Upcoming appointments & court dates

Requirements to access the LCO Child Support Portal

You must first review the requirements to register for the LCO Child Support Online Portal.

Requirements for accessing the LCO Child Support Portal:
  1. You must have an active LCO Child Support case
  2. Valid Driver's License or Government ID
  3. Valid and active email address

Provided you meet those three requirements, you’re ready to access the LCO Child Support Portal.  This will allow you to access your case summary which includes your case worker details and information.  You will also gain access to view your obligation details and payment due date. Past payment information is also available for viewing, and any upcoming appointments or court dates.  

Now that you’re ready to access the LCO Child Support Portal, let’s look at the 5 simple steps to login to the LCO Child Support Portal.  

5 Simple Steps to Access the LCO Child Support Portal

Step 1:  Visit your Child Support Agency

Upon visiting the LCO Child Support Service office, request to see a Child Support Service staff to assist you with the next steps.

Please bring proof of identification using your Driver’s License or Government Issued ID.

Step 2:  ID Verification and Access Granted

Your Child Support Service staff will review your identification and grant you access to the portal and provide you with a PDF document.  The document contains the link to the website and a unique token.

Step 3:  Register for the LCO Child Support Portal

Using the token provided, visit www.LCOChildSupport.com and click on the “Child Support Portal” page.

Click on “Go to Portal”

Click on Register

Enter the following information:
  • First and Last Name
  • Date of Birth
  • Access Token provided by your LCO Child Support Service staff

Step 4:  Account Activation

Once your token is validated, you’ll be asked to create a user ID which can be used to enter the LCO Child Support Portal for future sessions.  That process includes you doing the following:
  • Enter User ID
  • Create Password
  • Valid email address by checking your email inbox
  • Activate your account from the email that was sent by clicking on “Active Account”

Step 5:  Login and Access the LCO Child Support Portal

Once account is activated, you can now login using your User ID and Password.  Go to the Login page, enter your User ID, you just created. Then, enter the Password you created.  Voila! You’re in!

Let’s Get Started

Let’s get you started.  Schedule a time with your Child Support Service staff to obtain an Access Token.  

Remember to bring your Driver’s License or Government Issued ID for proof of identity and ensuring you have an active case with the LCO Child Support Service.  

An active email address will be needed.  If you do not have one, click here to create one with Google’s Gmail service.  It is free and easy to use.
Go to child support portal

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13526 W. Trepania Road
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Hayward, Wisconsin 54843
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  • Home
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    • Debit Card
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    • Glossary
  • Resources
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    • Housing >
      • LCO Housing
    • General >
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      • Comprehensive Community Services
  • Forms
  • Blog
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